From inside the Cadito app
This is the fastest route. One tap, one confirm.
- Open the Cadito app and sign in if you aren't already.
- Tap your avatar in the top-right to open Profile.
- Tap Data & privacy.
- Scroll to the Danger zone section and tap Delete account.
- Confirm Delete forever on the warning dialog.
Your account is removed immediately and you're signed out. This cannot be undone.
Without the app
If you can't open the app (lost phone, already signed out, etc.) email privacy@cadito.app from the Google account you signed in with. Include the word "delete" in the subject line.
We verify ownership from the sending email matching the one on your Cadito account and complete the deletion within 7 days. We'll email you once it's done.
What gets deleted
- Your profile — name, email, avatar colour, bio, favourite games, and onboarding state.
- Your game history — every completed session, recap, and stat we stored for you.
- Your social graph on Cadito — room memberships and host assignments.
- Safety records — any blocks or reports you filed are removed.
- Your Firebase Authentication record, so the same Google account can't be used to sign back in without re-registering.
What is kept (and for how long)
- Nothing of your chat or voice data — we never stored those to begin with. Cadito chat is streamed live between players, and voice calls are relayed through LiveKit without recording.
- Reports filed about you by other players may be retained for up to 90 days after your deletion so we can review repeat-abuse patterns across accounts. Those reports are detached from your identity.
- Anonymised crash telemetry (Sentry) and product analytics (PostHog) that were already stripped of your account identifier may persist up to 30 days before rotating out on their own retention schedules.
After deletion
The same Google account can sign up for Cadito again at any time, but it will start fresh — there is no way to restore a deleted account.
Contact
Cadito Labs Ltd · 71-75 Shelton St · London WC2H 9JQ
Account deletion: privacy@cadito.app
Anything else: hello@cadito.app