How can we
help?

We invite in batches — usually a few thousand people a week. Inviting 3+ friends bumps you up the queue by around 500 spots. When your seat's ready we'll email the Google address you used.

One door is simpler and safer than five. Email + password flows are the single biggest source of support tickets and security incidents. Google does the heavy lifting; we just ask for your name and email.

Every room has a six-digit code at the top. Copy it and paste it in a DM. They tap the link, sign in with Google, and land in your room. Or tap "Invite" to share via your phone's share sheet.

Codes are 6 alphanumeric characters — make sure they've typed it exactly (not including spaces). Codes expire 24 hours after the room is created. If it's still not working, email hello@cadito.app with the code.

Daily wordle, connections, and crossword are live. Chess, trivia, and ludo are in the friends-and-family beta. Whot! rolls out next month. Add the "request a game" note in settings and we'll count the votes.

Tap the mic icon top-right of any room. First time, your phone will ask for microphone permission. A mint ring around an avatar means that person is talking. We never record voice — it streams peer-to-peer and is discarded.

Tap their avatar → "Report". You can pick a reason (harassment, hate speech, spam) and we review within 24 hours. You can also "Mute" them locally — instantly, no review needed — or kick them if you're the host.

The room stays open for 10 minutes. Re-open Cadito and tap the floating "Rejoin" banner. Your progress — guesses, scores, position — is preserved.

Not yet. We launched mobile-first because our players play at the kitchen table, on the bus, in bed. Web is on the roadmap for late 2026.

Profile → Data & privacy → Delete my account. That removes your profile, game history, friend lists, and any blocks or reports you filed, then deletes your Firebase Auth record so nobody can sign in as you again. It's immediate and it can't be undone. Full instructions, including the email path if you can't open the app, are on the delete-account page.

We don't ship a one-click export because most of what Cadito stores about you is already visible in-app (your profile, game history, blocked list) and we explicitly don't store chat messages or voice calls. If you want a formal copy of your account data, email privacy@cadito.app and we'll send it to you.

Because we sign you in with Google, your email is whatever your Google account uses. Change it there and it propagates to us. If you want a different Google account entirely, email support@cadito.app and we'll help migrate.

Ugh. Follow Google's account recovery first — once you're back in there, you're back in with us. If recovery fails and you can prove ownership of the email some other way, write to support@cadito.app.